Free energy advice from Cosier Homes to keep homes warmer

Published: 16 September 2025

Cosier Homes is a free energy advice service from the Centre for Sustainable Energy that helps people stay warmer and healthier at home. We're a team of expert energy advisors offering support to people in West Berkshire. This includes advice on energy bills and energy debt, heating, cold and damp homes, and saving energy.

As winter approaches, now is a perfect time to ensure your home is ready for the colder weather. Draughts, damp, and broken boilers make winters cold and uncomfortable and can even be dangerous to your physical and mental health. Speak to one of our friendly advisors today for a warmer winter.

We can help with…

•                     Making cold, damp, or draughty homes warmer and healthier.

•                     Access to funding and grants to make homes more energy efficient.

•                     Saving money on gas, electricity, or water bills, or help with supplier debt.

•                     Fixing or upgrading heating systems.

•                     Energy saving advice and benefit checks.

•                     In-depth support for people in complex situations.

Call us on 0800 038 6345 or visit the website to fill in a self-referral form. If you work in social care, you can fill out the referral form on someone’s behalf.

Case story: Providing holistic support to tackle immediate and longer-term problems

Cosier Homes helps people like Yuan.*  Yuan was struggling to afford essentials and relied on a local soup kitchen. A social worker referred him to us for energy advice. When our caseworker first spoke to Yuan, he had no credit left on his prepayment meter, leaving him without electricity, heating, or hot water. We immediately applied to the Fuel Bank Foundation, securing a £49 emergency fuel voucher, followed by £147 in further prepayment vouchers from local funding.

With urgent needs met, we provided in-depth energy advice to help Yuan save money long term. Adjusting hot water use will save him £96 annually, and optimising his night storage heaters will cut another £66. Lowering his washing machine temperature will save £22 a year. We also carried out a benefits check to explore extra income support. Yuan felt relieved and grateful and more confident about managing his bills in future.

*Name changed for privacy.

Do you think you, or someone you know, can benefit from our help? Call us on 0800 038 6345 or visit Cosier Home’s website to fill in a form for yourself or someone else.